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Returns & Exchanges
If you are not satisfied with your purchase, you can return unopened items within 30 days of delivery for a full refund or exchange.
1
Initiate Request
Contact our support team with your order number and reason for return.
2
Package Items
Ensure the filament is in its original packaging and securely boxed for transit.
3
Ship Return
Affix the provided return label and drop the package at any authorized carrier location.
4
Receive Refund
Once inspected, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing